How Do I Gain Access to the Content Portal?
To maintain authorized use of the UR-Channel Content portal, access to the portal is by invitation only.
If you haven't already been "invited" by UR-Channel's Content department and you believe you should have access, please ask your Content Contact to send you an invitation or email
creative@ur-channel.com.
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What Can I Use the Portal For?
The purpose of the portal is for our Creative clients, i.e. clients who we create and/or schedule content for to be able to submit and track their requests more efficiently. In the past these requests have been handled by email and phone calls and ...
UR-Channel Content Department - Getting Started Guide
THE UR-CHANNEL CONTENT MANAGEMENT & CREATIVE TEAM Welcome to the UR-Channel Content Portal - this Getting Started Guide is populated with links to useful articles within our Knowledge Base to simplify your experience working with us. CREATIVE ...
Can I Use the Portal for Support Calls?
No, this specific portal is for Content Requests only, i.e. scheduling new or existing content and new content development requests. For questions related to your service and equipment and to speak to a Technical Support Representative (TSR), please ...
How Do I Complete a Content Scheduling Request?
Once you are ready to "Add Ticket" and have selected the "Content Development Request" option, you will be presented with a form requesting certain information. Content Development Info Request Title or Subject This is a mandatory field and acts as a ...
What's the Difference Between a Creative Development Request and Content Scheduling Request?
When you click "Add Ticket", you will be presented with two choices of ticket types. Creative Development Request Use this ticket type to provide a creative brief and media assets (if applicable) for any content you would like created or adjusted by ...